PostNord - Introduction

Add and install the plugin

Go to WordPress → Plugins → Add New
Click Upload Plugin and then browse to the plugin zip-file on your computer.
Install and activate the plugin

Plugin settings

Go to WooCommerce → Settings → PostNord Shipping

License key - Enter the license key that you received from us when you purchased the plugin.
Deactivate this license - Tick this box to deactivate the license from this domain
PostNord Customer Number - Enter your PostNord Customer Number
Testmode - Flags all shipments as test shipments
PostNord Zone - Enter your your contract area
PostNord Label Papersize - Enter the size of your labels
Auto book shipment on Order Status - Set an order status if you want the shipping to be booked automatically.
PostNord Parcels - Enter if you want parcels per order or per item.
Add Customer note when shipment is booked - Tick this box if you want an email to be sent to the customer when shipping is booked
Tracking information text - In this setting you can change the text in the email.
PostNord Parcel Contents - Enter a description of the goods, for example "clothingstore.se - Clothes"
Debug log - This logs actions sent to PostNord, and we always recommend that you have this enabled. Logs are found via WooCommerce → Status → Logs

Enter details for Sender and Return Party

Sender

Go to WooCommerce → Settings → PostNord Shipping → Sender
All information needs to be filled in, but VOEC and Eori can be left blank if you do not want to generate customs documents.

Return Party

Return part needs to be filled in if you have a PostNord International agreement

Go to WooCommerce → Settings → PostNord Shipping → Return party

All information needs to be filled in, but VOEC and Eori can be left blank if you do not want to generate customs documents.

Shipping Method Settings

Go to WooCommerce → Settings → Shipping → Shipping zones

Click on the zone you want to edit
Select the shipping method you want to connect to PostNord, click edit
You should now see a list on PostNord settings for the selected method

PostNord Shipping Options

PostNord Service - The service that should be used when syncing shipment to PostNord
PostNord ServicePoints - If this is checked a dropdown for servicepoints will be displayed
PostNord ServicePoints Type - Choose witch type of servicepoint that will be displayed
PostNord Package Code - Enter parcel type (standard Parcel)
Shipment type - Set the specific shipping type

PostNord Addons

Addon-on Service - SMS Notification - This is an old setting that should no longer be used.
Addon-on Service - Email Notification - This is an old setting that should no longer be used.

Generate customs documents

Go to WooCommerce → Settings → Shipping → Shipping zones

Click on the zone you want to edit
Select the Postnord shipping method you want to generate customs documents, click edit
Scroll down to PostNord Customs

PostNord Import/Export Type - Set the import/export type
Create a Customs Invoice - Check to activate Customs Invoice
Customs Invoice type - Set the invoice type
Terms of Sale - Set the terms on the invoice
Create a CN22 - Check to create a CN22
Create a CN23 - Check to create a CN23

Settings on each product to generate customs documents

Go to WordPress → Products

Click the product you want to edit
Scroll down to Product data → Shipping

PostNord Tariff Code - Enter the hs tariff code that applies to your product
PostNord Tariff Description - Enter a description of the product shown on the CN22 label, it should then be addressed to the customs staff
PostNord Source Country - Enter the country of origin of the product, ie where it is manufactured

Other functions

Send return QR code to customer

Go to WooCommerce → Orders
Click on the order you want to send the return QR code to
Go to the “Order Actions” box
Select “send QR code to customer”